Unfortunately, this may add to unavoidable delivery delays. Our carrier is operating with the utmost caution to protect our customers and the delivery workers. If you don't have a tracking number after 7 business please email us at may be faced with delays beyond our control such as customs or postal delays. Tracking numbers will be updated 3-5 days after your order has been shipped. Please note, we will provide you with a tracking number as soon as your package is shipped. Typical delivery time frame is between 2-4 weeks internationally, and 2-3 weeks to North American (USA, Canada, Mexico). If delivery is refused by the recipient or package is unclaimed for any reason, the order will not be refunded.Īll orders are shipped within 24 to 72 hours of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. We will contact you for the correct address, and you will need to re-pay shipping and handling costs before we will send the package again. If a package has returned because the address provided to us was incorrect, we are not responsible for the cost of re-shipping. Please remember it can take some time for your bank or credit card company to process and post the refund too. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Shipping, handling, processing, and customs fees are nonrefundable We will only refund the purchase price of the item. Once we receive your item and verify its condition, we will email you to confirm receipt and will issue you a refund to your original method of payment. We are not responsible for lost, damaged or misdirected returns. Please save your tracking number when shipping your return to us, as we cannot issue any returns that are lost by the post office or do not make it to us for any other reason. We will not accept returns, Cash on Delivery (COD), or prepay for return shipping. You, the customer, will be responsible for shipping and packaging costs related to returning or exchanging an item. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please contact us if you need assistance.We have a 14-day return policy, which means you have 14 -days after receiving your item to request a return. If you don't like it, no hard feelings we'll make it right. If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.īuying items online can be a daunting task, so we want you to realize that there is absolute ZERO risk in buying something and trying it out. We truly believe we have some of the best products in the world, and we want to make sure we back that up with a risk-free ironclad 30 day guarantee. Made of zinc alloy for long lasting finish. Spoil your self or surprise a loved with with this highly detailed necklace. May you always end up safely at your home port! Made of highly luminescent coating, glows 10 times longer than standard coatings. Our best-selling Navigator Glow-In-The-Dark Moonlight Pendant glows with the deep, enchanting hues of moon-inspired light to serve as a good luck charm to all those who wear it. SAILORS HAVE LONG USED THE MOON'S LIGHT TO GUIDE THEM ACROSS THE VAST OCEAN AND BRING THEM SAFELY TO FOREIGN PORTS. Touched By Darkness Gothic Apparel & Gifts Smoke Flows Down Backflow Incense Burners "I Love You" 100 Language Projection JewelryĮlectronic Toys - Remote Control Drones & More Power of the Vikings Jewelry, Mugs & More! Man's Best Friend, Dog Apparel, Toys and Gifts
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